Effect of Interactive Communication and System Management Training Continuity on performance of tea firms in Nandi County, Kenya
##plugins.themes.bootstrap3.article.main##
Abstract
Training on ISO 22000:2018(E) and organizational performance are closely linked. Yet, smallholder tea farmers in Nandi County still face challenges regarding quality. The purpose of this study was to explore the effect of continuous training of ISO 22000:2018(E) certification on performance. This paper examines two variables from the stud, namely interactive communication training continuity and system management training continuity, and how they impact organizational performance. The study used cross-sectional study design and targeted 2988 employees out of which 353 were sampled through proportionate random sampling technique. Primary data and questionnaires were used. Validity was ensured through expert judgement. Reliability test through Cronbach’s test yielded a coefficient of more than 0.7. Data was analysed using stepwise multiple linear regression. The study discovered that continuous training of ISO 22000-2018(E) explained 99.9% (R2=0.999) variation of performance. Specifically, interactive communication training had an insignificant effect on performance (β =-.034, p=0.842). The study concluded that system management training continuity and system management training continuity have some roles to play in organizational performance of tea firms. It was thus recommended that the tea firms should ensure that interactive communication training continuity is enhanced to improve the organizational performance. Further, tea firms should also ensure that system management training continuity is enhanced within the tea firms and across the value chain.
##plugins.themes.bootstrap3.displayStats.downloads##
##plugins.themes.bootstrap3.article.details##
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
This open-access article is distributed under a Creative Commons Attribution (CC-BY-NC-SA) license.
You are free to:
Share — copy and redistribute the material in any medium or format.
Adapt — remix, transform, and build upon the material for any purpose, even commercially. The licensor cannot revoke these freedoms as long as you follow the license terms.
Under the following terms: Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
No additional restrictions: You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
How to Cite
References
Ahmed, T. A., Saeed, S. A. M., & Hussien, H. A. (2018). Evaluation of Poultry Meat Safety Based on ISO 22000 As Food Safety Management System. Pakistan Journal of Nutrition, 12(2), 121-129. https://doi.org/10.3923/pjn.2013.121.129
Araújo, B. T. S., Leite, J. C., Fuzari, H. K. B., Pereira de Souza, R. J., Remígio, M. I., Dornelas de Andrade, A., Lima Campos, S., & Cunha Brandão, D. (2019). Influence of High-Intensity Interval Training Versus Continuous Training on Functional Capacity in Individuals With Heart Failure. Journal of Cardiopulmonary Rehabilitation and Prevention, 39(5), 293-298. https://doi.org/10.1097/HCR.0000000000000424
Bunei, E., Barclay, E., & Kotey, B. (2021). Routine activity theory and farm produce sale in Kenya: An analysis of non-compliance with agri-food safety laws. Crime Prevention and Community Safety, 23(4), 400-415. https://doi.org/10.1057/s41300-021-00127-9
Chen, H., Liou, B.-K., Chen, C.-S., & Chuang, P.-T. (2020a). Risk analysis method used in small- and medium-sized food enterprises implementing ISO 22000:2018 and HACCP to conditionally determine “inspection-acceptance” as a critical control point. Accred Qual Assur, 25(5-6), 339-354. https://doi.org/10.1007/s00769-020-01447-3
Chen, H., Liou, B.-K., Dai, F.-J., Chuang, P.-T., & Chen, C.-S. (2020b). Study on the risks of metal detection in food solid seasoning powder and liquid sauce to meet the core concepts of ISO 22000:2018 based on the Taiwanese experience. Food Control, 111(10), 107071. https://doi.org/10.1016/j.foodcont.2019.107071
Chen, H., Liu, S., Chen, Y., Chen, C., Yang, H., & Chen, Y. (2020c). Food safety management systems based on ISO 22000:2018 methodology of hazard analysis compared to ISO 22000:2005. Accredited Quality Assurance, 25(1), 23-37. https://doi.org/10.1007/s00769-019-01409-4
Chen, H., Liou, B., Hsu, K., Chen, C., & Chuang, P. (2021). Implementation of food safety management systems that meets ISO 22000:2018 and HACCP: A case study of capsule biotechnology products of chaga mushroom. Journal of Food Science, 86(1), 40-54. https://doi.org/10.1111/1750-3841.15553
Chen, H., Chen, Y., Yang, H., Hsu, K., Zhou, M., Chen, C., & Chuang, P. (2022). Implementation of food safety management systems that comply with ISO 22000:2018 and HACCP: A case study of a postpartum diet enterprise in Taiwan. Journal of Food Safety, 42(2). https://doi.org/10.1111/jfs.12965
El Bilali, H., & Allahyari, M. S. (2018). Transition towards sustainability in agriculture and food systems: Role of information and communication technologies. Information Processing in Agriculture, 5(4), 456-464. DOI 10.1016/j.inpa.2018.06.0
Giudici, M., & Filimonau, V. (2019). Exploring the linkages between managerial leadership, communication and teamwork in successful event delivery. Tourism Management Perspectives, 32(10), 100558. https://doi.org/10.1016/j.tmp.2019.100558
Kamble, S. S., Gunasekaran, A., Subramanian, N., Ghadge, A., Belhadi, A., & Venkatesh, M. (2021). Blockchain technology’s impact on supply chain integration and sustainable supply chain performance: evidence from the automotive industry. Annals of Operations Research. https://doi.org/10.1007/s10479-021-04129-6
Kipkemei, I. (2019). Biogas Production from Waste Tea Leaves as a Waste Management Strategy at Dl Koisagat Tea Factory Nandi Hills (Kenya) (Doctoral dissertation). University of Eldoret.
Kohli, A. K. (1985). Some Unexplored Supervisory Behaviors and Their Influence on Salespeople’s Role Clarity, Specific Self- Esteem, Job Satisfaction, and Motivation. Journal of Marketing Research, 22(4), 424-433. https://doi.org/10.1177/002224378502200407
Matthews, C., Moran, F., & Jaiswal, A. K. (2021). A review on European Union’s strategy for plastics in a circular economy and its impact on food safety. Journal of Cleaner Production, 283, 125263. https://doi.org/10.1016/j.jclepro.2020.125263
Ndung’u, P. W., Bebe, B. O., Ondiek, J. O., Butterbach-Bahl, K., Merbold, L., & Goopy, J. P. (2020). Corrigendum to: Improved region-specific emission factors for enteric methane emissions from cattle in smallholder mixed crop: livestock systems of Nandi County, Kenya. Animal Production Science, 60(13), 1668. https://doi.org/10.1071/an17809_co
Purwanto, A., Asbari, M., & Santoso, P. B. (2019). Influence of Transformational and Transactional Leadership Style toward Food Safety Management System ISO 22000:2018 Performance of Food Industry in Pati Central Java. Inovbiz, 7(2), 180. https://doi.org/10.35314/inovbiz.v7i2.1213
Purwanto, A., Asbari, M., & Santoso, P. B. (2020). Effect of Integrated Management System of ISO 9001:2015 and ISO 22000:2018 Implementation to Packaging Industries Quality Performance at Banten Indonesia. Management Economics and Accountancy, 4(1), 17-29. https://doi.org/10.31955/mea.vol4.iss1.pp17-31
Rajagopalan, J. (2021). Impact of adopting a PDCA methodology on performance of companies – experience from companies in India. Measuring Business Excellence, 25(2), 189-215. https://doi.org/10.1108/MBE-11-2019-0110
Wang, C. L. (2021). New frontiers and future directions in interactive marketing: Inaugural Editorial. Journal of Research in Interactive Marketing, 15(1), 1-9. https://doi.org/10.1108/JRIM-03-2021-270
Wang, W., Xie, Y., Bi, M., Wang, X., Lu, Y., & Fan, Z. (2018). Effects of best management practices on nitrogen load reduction in tea fields with different slope gradients using the SWAT model. Applied Geography, 90, 200-213. https://doi.org/10.1016/j.apgeog.2017.08.020
Yamane, T. (1973). Research Methodology/Sample Size. Florida: University of Florida.